Frequently Asked Questions

No, appointments are not required.

If you have a Medicare card or number, bring this with you when you attend a Medicare UCC.

You can also bring any letters or correspondence from your GP and details of any medicines you are currently taking (including those without a prescription).

If you are attending a Medicare UCC for your child to receive medical attention, bring your child’s personal health record (Blue Book).

Urgent care is when you need medical attention for an illness or injury that can be managed without a trip to the emergency department, but cannot wait for a regular appointment with a GP.

Medicare UCCs provide assessment, treatment and care for urgent but non-life-threatening conditions. This may include:

  • minor infections
  • minor fractures, sprains, sports injuries and neck and back pain
  • urinary tract infections (UTIs)
  • sexually transmitted infections (STIs)
  • stitches and glue for minor cuts
  • insect bites and rashes
  • minor eye and ear problems
  • respiratory illness e.g. asthma, croup and exacerbation of COPD.
  • gastroenteritis
  • mild burns.